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Apr 8, 2008

Astro told to buck up

thestar - Astro will not be allowed to introduce new channels until the Malaysian Communication and Multimedia Commission (MCMC) is satisfied with its efforts to enhance present services to its two million over subscribers.

Energy, Water and Communications Minister Datuk Shaziman Abu Mansor said there were a host of problems that Astro needed to iron out following complaints by its customers. These include matters like poor service, billing problems and charges that burden users.

He said among complaints were a charge of RM10 for late payment, RM20 for re-connection and a fee of RM50 for services provided by the technical team. He added that another major grouse was that Astro services would be unavailable during bad weather more/...


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